Homeowners associations (HOAs) are the backbone of many residential communities, helping to maintain property values, enforce rules, and manage shared spaces. But behind every successful HOA is a well-organized association manager—a key professional who helps the board of directors operate smoothly and efficiently.
So, what exactly does an association manager do?
Whether you're a board member wondering what to expect, or a resident curious about who keeps things running, here’s a clear breakdown of the responsibilities of a professional HOA manager.
🧭 1. Guidance and Support for the Board
The board makes the decisions—but the manager provides the tools and information to help them make the right ones.
An association manager:
Prepares meeting agendas and distributes notices
Attends board and annual meetings
Keeps meeting minutes and maintains records
Advises on best practices and local legal requirements
Helps ensure compliance with Texas Property Code and governing documents
A good manager is a trusted advisor, not just an administrator.
💰 2. Financial Management
Keeping the community’s finances healthy is one of the most important functions of an HOA manager. This includes:
Creating and maintaining budgets
Managing accounts payable and receivable
Collecting assessments and tracking delinquencies (and assisting with collections as needed)
Reconciling bank accounts
Preparing monthly financial reports for the board
Transparent financials build homeowner confidence and protect the HOA’s future.
🛠️ 3. Vendor and Maintenance Oversight
From landscaping and pool service to brick wall and street repairs, an HOA relies on vendors to keep the community looking and functioning its best.
The manager:
Solicits competitive bids for services
Coordinates vendor contracts and schedules
Oversees quality of work
Responds to emergency repair needs
The manager ensures the community stays safe, clean, and well-maintained.
📋 4. Covenant Enforcement
Every HOA has rules and restrictions meant to preserve community standards. Enforcing these fairly and consistently is a vital part of an association manager’s job.
Responsibilities include:
Regular property inspections
Documenting and sending violation notices
Following up on compliance issues
Coordinating hearings or fines when necessary
A professional manager enforces rules impartially, taking pressure off the board.
🗣️ 5. Homeowner Communication and Support
An effective association manager acts as the point of contact for homeowners. This means:
Responding to homeowner questions or concerns
Processing architectural review applications
Sending community updates and alerts (and Board generated newsletters)
Managing the HOA website or online portal
Good communication reduces conflict and increases community satisfaction.
⚖️ 6. Legal and Regulatory Compliance
Association managers help the board avoid costly mistakes by ensuring compliance with:
State laws (like Texas Property Code 82 or 209)
Governing documents (CC&Rs, bylaws, rules)
Required notices and procedures for meetings, collections, and elections
With a manager’s help, your board stays legally compliant and well-documented.
🏘️ Final Thoughts
An association manager is more than a property overseer—they are an extension of the board, a communication hub for residents, and a steward of the community’s resources.
At PMI Metroplex Properties, we take pride in being proactive, responsive, and transparent. Our job is to lighten the board’s load, improve community operations, and help your HOA succeed—year after year.
📞 Ready to work with a trusted HOA management partner? Contact us today to learn how we can support your community. Request a bid from PMI Metroplex Properties
